DEFINITIONS AND KEY TERMS
To help explain things as clearly as possible in this Returns and Refunds Policy, whenever any of these terms are referred to, they are strictly defined as follows
- Company: when this policy mentions “Company,” “we,” “us,” “us,” or “our,” it refers to mhrbusa.com, which is responsible for your information under this Returns and Refunds Policy.
- Customer: means the company, organization or individual who registers to use the ServiceService to manage relationships with its consumers or users of the Service.
- Device: any device connected to the Internet, such as a phone, tablet, computer or any other machine that can visit and use the Services.
- Service: means the ServiceService provided by mhrbusa.com as described in the relative terms (if available) and on this platform.
- You: person or entity who has logged into mhrbusa.com to use the Services.
RETURN AND REFUND POLICY
Thank you for shopping at mhrbusa.com. We appreciate that you enjoy shopping for the things we build and hope you have a rewarding experience while browsing, evaluating and purchasing our products.
If you wish to return a product, the only way is to follow the guidelines below:
At mhrbusa.com, our customers enjoy the ability to have the best products. Every product you choose is inspected, checked for defects and packaged with the utmost care. We do this to make sure you fall in love with our products.
However, there are times when we may not have the product(s) you choose in stock, or we may have a problem with our inventory and quality control. In these cases, we may have to cancel your order. You will be informed of this in advance so that you do not have any problems with our system.
If you have purchased by online payment (not cash on delivery), you will be refunded once our team confirms your order.
Once our team confirms your order, we carry out a thorough quality control before processing the ordered item. We take the utmost care in packaging the product. At the same time, we make sure that the packaging is correct so that the items are not damaged during transportation. Please note that mhrbusa.com is not responsible for damage caused to items during transit or vehicle.
We will review your returned product as soon as we receive it and following the above guidelines, we will proceed with the refund of your purchase. Your refund may take a couple of days to process, but you will be notified upon receipt of your money.
mhrbusa.com is not responsible for return shipping costs. However, mhrbusa.com will ship the product free of charge if the customer’s claim supports development.
PRODUCT AVAILABILITY AND LIMITATIONS
Due to the popularity of some of our products and supply limitations, mhrbusa.com may have to limit the number of products available for purchase. Trust us; we are making them as fast as we can. mhrbusa.com reserves the right to change the quantities available for sale.
In addition, there may be occasions when mhrbusa.com confirms your order but later realizes that it cannot supply the product ordered. If we are unable to supply the product ordered, mhrbusa.com will cancel the order and refund the purchase price.